Privacy Policy

Welcome to Rental Fixers. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.rentalfixers.com, use our services, or communicate with us via SMS or email. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data:

Contact Information: Name, email address, phone number, and mailing address.
Payment Information: Credit card details, billing address, and payment history.
Rental Information: Details about your rental history and preferences.

Non-Personal Data:

Technical Data: Browser type, IP address, device type, operating system, and internet service provider information.
Usage Data: Information on how you use our website, products, and services, including your preferences.

Cookies and Tracking Technologies: We use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the Site and improve your experience. These technologies may be used for analytics, marketing, and improving the functionality of our site. Common tracking technologies we use include:

Google Analytics: To collect information about how visitors use our site. This information helps us improve the site and our services.
Cookies: Small data files stored on your device that help remember your preferences and enhance your experience.

You can set your web browser to refuse cookies or to alert you when cookies are being sent. For more details, please refer to our Cookie Policy or contact us.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our services.
To process transactions and send you related information, including purchase confirmations and invoices.
To communicate with you via SMS, email, or phone, in accordance with your preferences and consent.
To improve our website, products, and services.
To send you updates, promotions, and marketing communications, subject to your consent.

3. SMS Communication

We may use SMS (text messaging) to communicate with you for non-critical updates, special offers, or reminders about your rental services. You will only receive SMS messages from us if you have explicitly consented to receive such communications.

Opting In and Out:

To opt in to receive SMS communications, please text “START” to 503-433-5555.
You may also provide consent verbally during a conversation with our representatives.
Additionally, if you send us any information via SMS, you are automatically authorizing us to use that method of communication.
To opt out of receiving SMS messages at any time, please reply with the word “STOP” to any SMS you receive from us.
If you have any questions or need assistance, you can text “HELP” to 503-433-5555.

After opting out, you may receive an SMS to confirm your opt-out, but you will not receive further SMS communications unless you re-subscribe.

4. Email Communication

We may use your email address to send you information, updates, and promotional materials related to Rental Fixers. Email communications from us will include relevant and timely content, such as news about your service, special offers, and updates on policies or terms.

If you prefer not to receive marketing or promotional emails, you can easily opt-out at any time by clicking the “unsubscribe” link at the bottom of any email from us. Once unsubscribed, you will not receive further promotional emails but may still receive important account or service-related communications.

5. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: We use third-party service providers to perform services on our behalf. These include:
- Phone.com: For SMS communications.
- Square: For payment processing. These vendors are contractually obligated to keep your information secure and use it only for the purposes we specify.
Legal Requirements: To comply with applicable law, regulation, legal process, or governmental request.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

6. Data Security

We take reasonable precautions to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or wireless network can be guaranteed to be 100% secure.

7. Data Retention Policy

We retain personal information for as long as it is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. In some cases, we may retain information indefinitely.

8. Your Rights and Choices

Access and Update Information: You have the right to access and update your personal information.
Opt-Out: You have the right to opt out of receiving marketing communications from us.
Data Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.

9. Children’s Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Rental Fixers
10117 SE Sunnyside Rd, Ste F26
Clackamas, OR 97015
Email: info@rentalfixers.com
Phone: 503-433-5555